What types of properties do you clean?
We specialize in small offices, banks, medical & dental offices, daycares, apartment turnovers, post-construction sites, residential properties, and Airbnb rentals. We also offer custom plans for gyms, schools, and more.

Do you offer one-time cleanings or only recurring service?
We offer both! Whether you need a one-time deep clean, move-out service, or ongoing scheduled cleaning, we can tailor a plan to fit your needs.

Are you insured?
Yes, Diamond Touch Cleaning is fully insured. We take every precaution to protect your property and give you peace of mind.

Do I need to be present during the cleaning?
Not at all. Many of our clients prefer to give us access instructions and return to a freshly cleaned space. We respect your privacy, secure your property, and lock up when we leave.

What cleaning products do you use?
We use professional-grade, eco-friendly, and non-toxic cleaning products that are safe for children, pets, and sensitive work environments. If you have specific product preferences or allergies, let us know—we’re happy to accommodate.

How much do your services cost?
Our pricing is based on the size of your space, the type of service, and the frequency. We offer free walk-throughs or virtual estimates to provide accurate, customized quotes with no obligation.

Do you bring your own supplies and equipment?
Yes, we bring all the necessary cleaning supplies and equipment unless you request that we use your own. We come fully prepared to get the job done efficiently.

What if I need to reschedule or cancel?
No problem—just give us at least 24 hours’ notice. We understand that schedules can change and we do our best to accommodate you.

How do I pay for services?
We accept cash, checks, Zelle, PayPal and major digital payments. Payment is typically due upon completion or according to your service agreement.

Can I request the same cleaner each time?
Yes! We believe in building trust and consistency. We’ll do our best to assign the same cleaning professional to your account whenever possible.

Do you send reminders before appointments?
Yes, we offer convenient text reminders and updates. You can opt-in to receive these during your booking or on your intake form.

What areas do you serve?
We serve Central North Carolina, including Chatham, Lee, Randolph, Guilford, Alamance, Orange, Durham, Wake, Harnett, and Moore County.